The Restaurant Services Manager at the Bora Bora Pearl Beach Resort & Spa, Thomas Poli manages 25 to 35 staff members depending on the season and the hotel’s room occupancy rate.
“I try to be accessible and above all, be transparent and able to speak with my teams. Defining a clear vision and goals helps motivate most people.
Valuing each and every person I manage by giving him or her a front seat when dealing with clients is beneficial for everyone: my team member feels like he or she is appreciated, takes more initiatives and our guests have a less “robotic” impression. Their gestures are more certain, their exchanges more natural and everyone has a better time.
My work philosophy is steered by the values to which I’m attached and I expect the same thing from my team members:
7:30: he heads off to breakfast to check the tables and then tours the hotel to greet staff members
From 8:30 to 11:00: while keeping an eye on the breakfast service,
From 11:00 to 3:00: lunch service
From 3:00 to 6:00: meeting with departmental heads and administrative reports
From 6:00 to 9:00: tour of the bar and restaurants in the hotel to chat with clients
Beginning at 9:00: evening service
“Vatel made me more open-minded and allowed me to meet people who contributed to making me who I am today.”
Aurélie Ponce - Operations manager for the Cheval Blanc Paris Hotel / 2006 Alumnus
VATEL Group, specialized in teaching Hospitality and Tourism Management, is proud to announce the nomination of Karine Sebban-Benzazon as CEO of our Group.
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More and more human communities consider ecotourism to be a solution that promotes their way of life, and preserves their culture and biodiversity surrounding them.
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Every semester, 4, 5 students from year 2 and 3, will get job offer, from local hotels, where they have been trained.
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Martin Rousset, a Vatel Nimes student, flew to Antananarivo for Vatel Madagascar’s specialization in ecotourism management for his last MBA year.
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The tourism sector, one that now attracts millions of young students throughout the world, is in tune with globalizationthat is currently being overturned by inequalities and environmental threats.
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Vatel Rwanda started in 2016, we began to prepare the first intake for 2018, headed by Nicole Bamukunde, a Rwandese graduate of Vatel, and who has worked in startups in her country, which is totally renewing itself.
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Vatel students welcomed Turkish guests for confrence in Bukhara state university
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Vatel students welcomed and served individually, group of guests who have visited Bukhara state University.
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This last week of November, 339 5th year students competed in English for 1st place on the podium.
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